COVID 19 Information


Here at HPS we continue to take the safety of our team, clients and the public very seriously, further to the Government’s announcement on the 13th May to lift the restrictions on the property industry we have been working hard behind the scenes as we have throughout the lockdown period to get everything in place to enable our team to return to work safely.

We are now in receipt of our PPE delivery and I can confirm that our team will be return to our office from 9.00am on Monday 1st June 2020.  We continuing operating a closed-door policy, in line with Government guidelines. If you would like to visit our office, please give our team a call to arrange an appointment.

We are conducting viewings and valuation appointments, abiding by the Government’s guidelines. As set out within the guidelines, we are only able to conduct viewings with clients who are in a proceedable position. All appointments are to be arranged through our office, during which we will confirm with all applicants a checklist of points that must be answered in order for an appointment to be arranged.  Please be aware if you arrive at our office without an appointment, we will not be able to see you.


For further specific advice, please see below:
- Guidance for Viewings

- Guidance for Attending our Office

We will of course continue to keep you up to date and if you have any questions please give our team a call on 01964 533 343 or email us on [email protected]

Finally, we want to thank all of our clients and the public for their patience and understanding throughout these unprecedented times.

Stay safe and take care.

Following the COVID-19 pandemic, we've put extra measures in place for the safety of you and our team members. We require all clients to fill in our COVID-19 form before arrival so that we can provide the best possible and safe experience to our clients and team members.

Please carefully read and answer the below questions.

If you or a member of your household has developed a cough, fever, breathlessness, sore throat, or headaches in the last 14 days, please contact us before your appointment so we can obtain further information from you and advise.

Please get in touch if you have any questions.

I have understood, read and completed this form truthfully to my knowledge.
I knowingly and willingly consent to viewing a property with HPS during the COVID-19 pandemic.
I understand I must keep 2 metres distance from anyone during the viewing when possible.
I confirm to my knowledge that I; my household or social bubble have not been in contact with anyone that has had symptoms of COVID-19 in the last 14 days.
To prevent the spread of the virus and protect each other, I confirm that I will follow guidelines and wear the correct PPE.
If guidelines are not followed, I understand that HPS has the right to cancel my appointment.