Guidance for Attending our Office

Due to the current COVID-19 pandemic the Government has put into place new measures and guidelines to ensure that every precaution is taken to ensure everyone is kept safe in our journey back to normal life.


Following the Government’s announcement on the 13th May 2020 to lift the restrictions in place on the property industry, here at HPS we have been working hard (as we have throughout lockdown) to ensure that our return to work and normal practice happened as quickly and as safely as possible. 


We are currently operating a closed-door policy at our office. Do not worry, this does not mean that you are unable to visit our team or that we are not there to help. Throughout lockdown our team have been working remotely to answer your questions and help in any way possible. 

From 9.00am on Monday 1st June 2020 our team will be returning to work within the office, to arrange to visit a member of our team in branch give us a call on 01964 533 343 or email us on [email protected] to arrange an appointment. Please be aware that if you attend our office without a prior arrange appointment you will be refused entry.

When attending an appointment within our office you will notice that there have been a number of changes that have taken place to ensure the safety of our team and to comply with the guidelines set out by the Government.  Upon entering our office there are marking on the floor which indicate a safe social distancing zone from all members of our team, within the this zone there are hand sanitising facilities available - we also have screens in place on all desks.

Please do not think our team our being rude by not offering a drink when you visit or when they do not shake your hand as you leave, due to the COVID-19 pandemic we are not allowed to do these things. We understand that this is frustrating and we would like to re-assure you that it is frustrating for our team also- it is second nature to everyone here at HPS to make you feel comfortable and to welcome you in for a chat.

If you have any questions or would like to arrange an appointment please call our team on 01964 533 343.